Before submitting samples, contact our technical team to discuss your specific testing requirements (e.g., Salmonella screening, shelf-life studies, or environmental monitoring).
We will provide a customized quote based on your sample volume and required Turnaround Time (TAT).
Containers: Use sterile, leak-proof containers suitable for the matrix being tested (Food, Water, or Environmental Swabs).
Labeling: Each sample must be clearly labeled with a Unique Sample ID, Date of Collection, and Time of Collection.
Sample Size: Ensure the minimum sample weight/volume is provided (see our Minimum Sample Guide).
Every submission must be accompanied by a completed Service Request Form (SRF) / Chain of Custody.
Temperature Control: For perishable food samples, please ship in insulated containers with ice packs. We recommend maintaining a temperature between 2°C and 8°C during transit.
Shipping Address:
Drop Off Hours: Please Contact Joyce regrading drop off time.
Technical Tip: We recommend using overnight courier services for all microbiology samples to ensure testing begins within the validated hold-time.
A: We specialize in a comprehensive suite of microbiological analyses, including pathogen detection (Salmonella, Listeria, E. coli), indicator organism testing, and environmental monitoring programs. Additionally, we conduct robust shelf-life studies to help manufacturers determine product stability and safety margins. Every method is strictly aligned with ISO/IEC 17025 and A2LA technical standards.
A: Our laboratory is equipped to analyze a broad spectrum of food matrices, including raw ingredients, processed goods, meat, poultry, dairy, and produce.We also accept environmental swabs (sponge or cotton) as part of facility hygiene and pathogen environmental monitoring programs.
A: We prioritize rapid sample accessioning and aim to initiate testing immediately upon receipt. While Turnaround Time (TAT) varies depending on the specific incubation periods required for certain organisms, most routine microbiological results are delivered via email within 2 to 5 business days of sample receipt.
A: You may drop off samples directly at our laboratory during standard business hours. For added convenience, we offer a local courier pick-up service for clients within our service area. Please note that courier services are subject to an additional logistics fee based on the distance from our facility.
A: We are currently in the formal application phase for A2LA accreditation (ISO/IEC 17025:2017). Our Quality Management System is fully implemented and strictly aligned with these international standards to ensure the highest level of technical competence and data integrity.
A: Confidentiality is a cornerstone of our operations. All client data,formulations, and test results are treated as proprietary intellectual property. We maintain strict internal protocols and secure data management systems to ensure your information remains protected.